1. Introduction and Scope

This Privacy Policy outlines how Life Edition Studios "we," "us," or "our" collects, uses, protects, and discloses information, including personal data and client-provided project materials, when you use our creative video editing services, website, and client portal. By utilizing our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information necessary for the delivery and management of our professional services:

A. Personal Identification Information (PII):

Personal Data: Your name, email address, phone number, and mailing address.
Billing Data: Payment information (processed securely via third-party providers), billing address, and subscription details.
Professional Data: Your company name, job title, and the nature of your business or creative project. take.

B. Project Content and Sensitive Client Data:

This includes the primary assets provided to us for editing, such as raw video footage, audio tracks, scripts, proprietary branding guidelines, drafts, voiceovers, and unique intellectual property. We treat this creative content with the highest level of confidentiality and security.

C. Usage and Technical Data:

Information collected automatically when you access our website or project management portal (e.g., IP address, browser type, operating system, and activity within the portal).

3. How We Use Your Information

We use the collected information for the following core business purposes:

Service Fulfillment: To process your requests, execute the agreed-upon editing services, manage project timelines, and deliver final video files.
Communication: To send service updates, revision proofs, technical notices, invoices, and general client support messages.
Billing and Payments: To process subscription fees and manage account status via secure payment processors.
Internal Operations: For quality assurance, improving our editing processes, conducting internal analytics, and developing new service offerings.
Legal Compliance: To comply with applicable laws, respond to legal processes, and protect our rights and property.

4. Handling and Security of Project Data (Raw Footage)

Due to the often sensitive and large nature of the raw footage and proprietary assets you upload, we implement enhanced protocols:

Secure Transfer: All client footage is uploaded and downloaded via encrypted, secure client portals.
Confidentiality: Client Project Content is accessed only by the specific editing team assigned to your project.
Non-Disclosure: Unless explicitly agreed upon (e.g., for portfolio showcasing, Section 17 of our Terms), we do not share, distribute, or utilize your raw footage or proprietary scripts for any purpose outside of your direct service fulfillment.

5. Sharing and Disclosure of Information

We may share your information only with the following third parties, strictly for operational necessity:

Service Providers: We engage trusted third-party services for essential functions such as billing, secure cloud storage for large files, project management tools (e.g., Asana or other Client Portals), and communications platforms. These parties are bound by confidentiality agreements to protect your data.
Legal Requirements: If required by law, subpoena, or governmental request, we may disclose your information and project content to comply with those obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, who will be bound by this Privacy Policy.

6. Data Storage and Retention Policy

Our retention policy is designed to protect your privacy while providing essential post-service access:

Grace Period Retention: Client data, including all raw footage, project materials, and final edited files, is securely retained for a courtesy period of fifteen (15) days following the expiration or termination of your paid subscription plan.
Permanent Deletion: After this 15-day grace period, all associated data will be automatically and permanently deleted from our active servers. If you require extended data storage beyond this period, you must arrange and pay for an additional storage solution with us prior to the 15-day deadline.

7. International Data Transfer

As an international creative agency with remote team members and global clients, your data may be transferred to and processed in countries outside of your own jurisdiction. We take all reasonable and necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, irrespective of where it is processed.

8. Cookies and Tracking Technologies

We may use standard cookies and similar tracking technologies to monitor and analyze usage patterns on our website and client portal. This helps us understand how our services are used, manage security, and improve user experience. You can instruct your browser to refuse all cookies, but some parts of our service may not function correctly without them.

9. Your Data Protection Rights

Depending on your location, you may have the right to:

Access: Access the personal information we hold about you.
Correction: Correct inaccurate or incomplete data.
Deletion: Request the deletion of your personal data (subject to our Data Storage Policy in Section 6 and legal obligations).
Restriction: Object to or restrict the processing of your data in certain circumstances.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy whenever you access our services to stay informed about our data practices.

Privacy Policy: Life Edition Studios